

$35 Mobile Plan to $25 Mobile Plan), you data will not rollover, even though you are changing plans within the same plan group.ĭata will rollover when you change plans within 24 hours of your previous plan's expiry when both the following conditions occur: If you move to a lower value plan (e.g.a Mobile Plan to a Super Pack), your data will not rollover, even if the new plan value is higher. If you move to a different type of plan (e.g.


We use parts of Telstra's 5G, 4G and 3G mobile network. Eligible customers will receive bonus data on their first recharge with an eligible plan within 24 hours of their plans expiry. Bonus data will be applied to first recharge only, additional recharges will not receive bonus data. Bonus data is added to the data rollover balance and not the main plan allowances. If you need to use your service during this time either recharge manually or top-up your PAYG credit.īonus data is available for new and existing services that recharge with an eligible plan between 23 August 2023 and 22 September 2023. Refer to our Critical Information Summaries to determine if these plans are right for you.Īuto Recharge can take up to 6 hours from the time your plan expires at midnight, Sydney time. If you add one Plan whilst you have another active plan on your service, you will forfeit the original plan and any remaining data. Mobile Plans and Family Plans can be added to a Pay As You Go plan, they cannot be added if you have a Data Plan. Unlimited and included international calls and SMS are to eligible numbers and countries only, you can review the list of eligible numbers here. Unlimited standard SMS excludes some use such as: SMS to international or satellite numbers, and premium numbers (e.g. Unlimited standard calls excludes some use such as: calls to international numbers, video calls, satellite numbers, and premium numbers (e.g. If you move to a higher value plan data rollover may apply depending on eligibility criteria. Unlimited data rollover only applies if the same plan is added within 24 hours of previous plan expiry.

For personal use only, acceptable use policy applies, visit our legals page for more details.
